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MRO-PT Technical Support

Unmatched Expertise in Mechanical MRO

With over 20 years of experience in the mechanical side of the MRO industry, MRO-PT provides technical support that no other company offers. Our deep industry knowledge and hands-on expertise ensure that you get the right solutions quickly and efficiently.

How We Support You:

Our technical support services include:
✅ Expert Troubleshooting – Identify and resolve mechanical MRO challenges efficiently.
✅ Product Recommendations – Get the right parts and solutions for your specific needs.
✅ Installation & Maintenance Guidance – Ensure optimal performance with our expert advice.
✅ Custom Solutions – Tailored support for complex mechanical systems.

Get in Touch

Need assistance? Our team is here to help! Contact us via:
📞 Phone: 616-647-4432
📧 Email: Sales@MRO-PT.com

Experience the MRO-PT difference—where expertise meets unparalleled technical support!

Meet Our Team

  • Ashley
    Ashley has been with the team for over 4 years now, leading day-to-day e-commerce sales & operations, ensuring each customer's operations continue to move according to plan.

    Ashley

    Sales & Operations

  • Carington
    Carington brings 4 years of experience to the team, specializing in customer service and supporting the sales team, ensuring each customer gets the result they're looking for.

    Carington

    Sales Support

  • Alison
    Alison brings six years of experience and a sharp eye for detail. Alison manages invoicing, order processing, and sales support to keep everything running without a hitch.

    Alison

    Sales Support

  • Riley works towards establishing new vendor lines, developing customer partnerships, and ensuring MRO-PT shows up when and where you need it.

    Riley

    Operations

  • Alex leads our engineering operations, ensuring the part you're looking for, is the part you get. Alex brings over 20 years of experience within this industry.

    Alex

    Engineering

Trusted MRO Partner for Over 25 Years

For over 25 years, MRO-PT has been proudly serving the MRO & OEM industries with a strong commitment to quality, reliability, and customer service. As a small business, we understand the importance of building lasting relationships and providing each customer with the personal attention they deserve.
Our team of highly experienced technicians bring decades of hands-on knowledge to every project. Whether you're facing a routine maintenance task, a complex repair challenge, or sourcing hard to find parts, we are here to offer the technical support and solutions you need to keep your operations running smoothly. We've seen it all and we know how important it is to have a partner you can trust when time, performance, and safety are on the line.
We pride ourselves on being responsive, approachable, and ready to assist with whatever needs you may have from emergency troubleshooting to preventive maintenance planning. We believe in doing business the right way: with honesty, dedication, and a focus on helping you get the job done right the first time. We're not here to just sell parts, we're here to help you keep your business going!

Have a project coming up? Need advice or help finding the right parts at the best prices?

Contact Us

Frequently Asked Questions

Find answers to common questions about our products and services

We specialize in Dodge and Baldor Reliance products, covering bearings, speed reducers, electric motors, belts, bushings, sheaves, couplings, sprockets, and conveyor components. We also carry Flexco and OPTIFY IIoT technologies. If you're looking for a specific brand or part number not listed on the site, submit a quote request and our team will source it for you.

Yes. Our online catalog represents a portion of what we can source. If you need a specific part number, a less common configuration, or a product from a brand line we carry but haven't listed, use the Request a Quote form and we'll get back to you with pricing and availability.

We offer free shipping on all domestic orders over $100. For urgent orders, contact us directly at 616-647-4432 or Sales@mro-pt.com and we'll do everything we can to get your parts moving the same day.

Yes. Our team has over 25 years of hands-on experience in industrial power transmission and MRO. If you're not sure which bearing housing, reducer ratio, or motor frame size fits your application, reach out before you order. We'd rather help you get it right the first time than process a return. Visit our Tech Support page or call us directly.

Yes, we do ship internationally. Pricing, lead times, and shipping options vary by destination. Visit our International Orders page for details or contact us directly for a quote.